Knowledge sources
Zendesk Help Center
Your mate reads your published Zendesk help articles.
This connection is on the way
It is not something you can switch on yet. Here is what it will do and how it will be set up, so you know what to expect.
01What it does
Published articles, indexed and cited
Point the platform at your Zendesk Help Center and your mate indexes the published articles, answers with the article cited, and re-reads them on a schedule.
02How to switch it on
Give the platform your Zendesk subdomain.
Check the articles it indexed in your knowledge.
Publish a version and ask a question only an article can answer.
03What it needs
Your Zendesk subdomain — published articles are read without a token.
ZENDESK_SUBDOMAIN
04Questions
Be the first to know
Tell us this is the channel you want and we will let you know the day it opens.