Automation and developers
REST API
Read conversations, customers and hand-offs from your own code, and send messages in.
This connection is on the way
It is not something you can switch on yet. Here is what it will do and how it will be set up, so you know what to expect.
01What it does
A documented API with a key per workspace
A documented REST API with an API key per workspace: list conversations, read a transcript, look up a customer, send a message into a conversation, and manage what your mate knows.
02How to switch it on
Create an API key in your Console.
Call the API with the key from your own code.
Rotate the key any time; every call is logged in your audit trail.
03What it needs
An API key you create in your Console.
API_KEY
04Questions
Be the first to know
Tell us this is the channel you want and we will let you know the day it opens.